At Maison McAllister, we are always ready to help. We truly love our customers and take pride in making sure every experience is smooth, elegant, and personal.

If you already placed an order and have a question it is very important that you use the exact subject line My Order - #12345 or Full Name with your actual order number. Using anything else will slow down your request and may cause mistakes.

If you need to return an item it is very important that you use the exact subject line Return Order - #12345 or Full Name with your actual order number. This is the only way we can process your return quickly and correctly.

If you are a new customer and haven’t placed an order yet it is very important that you use the exact subject line Visitor - Full Name.

All emails can be sent to support@maisonmcallister.com. Using the correct subject line ensures we respond as fast as possible, usually within 24 to 48 hours, giving you the care and attention you deserve.